Frequently Asked Questions

You can check your fines using your Emirates ID, license plate, or fine number via the RTA website or the Dubai Police App. Payments can be made online (DubaiNow app), at RTA Customer Happiness Centres, or at self-service kiosks located in major stations.

To avoid penalties, be aware of these common violations:

• AED 100: Eating, drinking, or chewing gum.
• AED 200: Fare evasion (failing to check in/out).
• AED 300: Sleeping in passenger shelters or on buses.
• AED 100: Men entering the Women & Children cabin.

No, Dubai buses are strictly cashless. You must use a Nol Card to pay your fare. Ensure your card has a minimum balance of AED 7.50 to initiate a journey, or AED 15 for round trips.

Dubai is divided into 7 zones. Fares are calculated based on the number of zones you cross (Tier 1, Tier 2, or Tier 3). Transfers between the Metro and Bus are integrated into a single fare if completed within 30 minutes.

You can catch intercity buses to Abu Dhabi from two main hubs:

• Al Ghubaiba Station: Take route E100.
• Ibn Battuta Station: Take route E101.

Both stations connect to the Abu Dhabi Central Bus Station.

Buses to Sharjah depart from multiple locations depending on your area:

• Al Ghubaiba: Route E306.
• Union Station: Route E303.
• Gold Souq: Routes E306, E307.
• Rashidiya: Route E311 (serving Silicon Oasis area).
• Al Satwa/Karama: Route E304.

To Fujairah: Take route E700 from Union Bus Station or Gold Souq Station.
To Ajman: You can take route E400 (from Al Ghubaiba) or route E411 (from Rashidiya Station).

Yes, free Wifi is available on all intercity buses, Metro stations, and major terminals like Al Ghubaiba and Union. Look for the network named "UAE WiFi" and login using your mobile number for OTP verification.

If you lose an item, contact the RTA Call Center at 800 9090 (toll-free, 24/7) or email ask[at]rta.ae. You can also report it at the nearest major bus or police station.

The Women & Children cabin is strictly reserved for those groups. Men found traveling in this cabin face a fine of AED 100.

No. The Gold Class cabin requires a specific Gold Nol Card (or a Red Ticket with Gold access). Using a standard Silver card in this cabin is a violation and results in a AED 100 fine.

You can take bus route C26 from Al Jafiliya Bus Station to reach Dubai Mall. Al Jafiliya also connects to the Metro Red Line and offers intercity routes like E102 (to Mussafah) and X28 (to Sharjah).

The Al Satwa Bus Station is the major hub for local workers and connects to the Jumeirah and Beach areas. It also offers the intercity route E304 to Sharjah.

Yes, essentially. "Etihad Bus Station" often refers to the Union Bus Station (Al Ittihad) located near Union Square. It is a central hub for buses going to Sharjah and the Northern Emirates.